FAQs Shipping and Favors - Questions and Answers

Free Shipping InPost/Poste orders over €19.00 (collection at the nearest collection point). Please note: In case of failure to collect or request for refund/reshipment, €4.00 will be charged for shipping and packaging costs, deductible from any refund.
Other couriers: free shipping for orders over €49.00 , otherwise €5.00 (standard shipping in 3–4 working days).
Express shipping (48h) at €9.00 .
For customers in Campania, delivery can take place within 24 hours (contact our service via WhatsApp for details).

You can pay by credit card, PayPal, Satispay, Postepay (also top-up), bank transfer and cash on delivery (+€5.00).

We process shipments within 24 hours of purchase. Standard shipping takes 1–3 business days, while express shipping takes 48 business hours. We deliver to the carrier Tuesday through Friday. For custom items, production times are added as estimated in the requests.

Online wedding favors have a price referring to the object without packaging (confetti, bows, cards, tags, etc.). If you buy directly, the object will be shipped without packaging. If you would like to receive a personalized quote for wedding favors complete with packaging, contact us directly via WhatsApp , indicating quantity, date of the event and destination.

Once you have confirmed the quote through our operator, you will receive the quote and a personalized link (temporary) where you can make the payment in your preferred ways, even in installments, on our site. To confirm the order, you can leave a 30% deposit. Afterwards, we will customize the package together and the balance will be charged before shipping.

Favors purchased without packaging benefit from shipping as indicated in question 1.
For packaged favors, the requested contribution is €12.00 . We only use fast and insured couriers that guarantee delivery within 48 hours to preserve the integrity of the confetti and avoid temperature changes in the sorting centers, especially in the hot months.

Occasional or welcome discount codes cannot be associated with quotes for packaged wedding favors. By receiving a direct quote you will get the discounted price or in any case complete with packaging. Those who directly purchase wedding favors online using discount codes will receive the items without packaging (confetti, bows, cards, tags, etc.), as provided by the manufacturing company.